FAQ

FAQ
FREQUENTLY ASKED QUESTIONS

QUESTIONS,
ANSWERED.

Everything you need to know before starting a project.

What is your MOQ? +

Our standard MOQ starts from 500 pieces, depending on the product and customization requirements.

Can I customize the colors? +

Yes. We can develop products using custom colors, brand colors or seasonal color palettes.

Can you add my logo? +

Yes. Logo application can be discussed depending on the product and production method. Options may include logo placement, labels, tags and other brand elements.

Do you provide samples? +

Yes. Samples can be developed and reviewed before mass production. Sample requirements, costs and timelines depend on the product and customization scope.

How long does production take? +

Production time depends on the product, quantity, customization requirements and production schedule. After reviewing your project, we will provide an estimated production timeline.

Do you ship internationally? +

Yes. We support international orders and can arrange shipment for global buyers. Shipping options, costs and delivery times depend on destination, order volume and shipping method.

What payment methods do you accept? +

Payment methods depend on the order, destination and cooperation terms. Our team will confirm the available payment options when discussing your project.

Can I request a catalog? +

Yes. If you are interested in our products, collections or wholesale opportunities, you can request a catalog from our team.

Can you develop a completely new product? +

Yes. We can discuss new product concepts based on your requirements, references or ideas. Depending on the project, we can support product direction, materials, colors, patterns, dimensions and production development.

MOQ MINIMUM ORDER QUANTITY
500+
PIECES

WHAT IS
YOUR MOQ?

Our standard MOQ starts from 500 pieces, depending on the product and customization requirements.

For customized products, the MOQ may vary depending on materials, production methods and packaging requirements.

+ MOQ is confirmed according to your specific project.
COLOR CUSTOMIZATION CUSTOM COLOR DEVELOPMENT
COLOR

CAN I
CUSTOMIZE
THE COLORS?

03

Yes. We can develop products using custom colors, brand colors or seasonal color palettes.

Depending on the product, color customization may require sample confirmation before production.

01

CUSTOM COLORS

Develop colors based on your specific product requirements.

02

BRAND COLORS

Match products with your existing brand color system.

03

SEASONAL PALETTES

Create color directions for seasonal or limited collections.

LOGO BRAND IDENTITY
YOUR BRAND
FROM PRODUCT
TO BRAND

CAN YOU
ADD MY LOGO?

Yes. Logo application can be discussed depending on the product and production method.

Options may include logo placement, labels, tags and other brand elements.

01

LOGO PLACEMENT

Apply your brand identity directly to the product.

02

LABELS & TAGS

Add branded labels, hang tags and product identification.

03

BRAND ELEMENTS

Integrate visual elements that make the product yours.

LOGO LABEL TAG BRAND
SAMPLE SAMPLE DEVELOPMENT
05
SAMPLE
BEFORE
PRODUCTION
REVIEW / APPROVE / PRODUCE

DO YOU
PROVIDE
SAMPLES?

Yes. Samples can be developed and reviewed before mass production.

Sample requirements, costs and timelines depend on the product and customization scope.

01

SAMPLE

Develop a sample according to the confirmed requirements.

02

REVIEW

Review the product and confirm the final specifications.

03

APPROVE

Once approved, the product can move into mass production.

PRODUCTION TIME PRODUCTION TIMELINE
06
TIME
PROJECT
DEPENDENT

HOW LONG
DOES
PRODUCTION
TAKE?

Production time depends on the product, quantity, customization requirements and production schedule.

After reviewing your project, we will provide an estimated production timeline.

01

PRODUCT

Different products may require different production processes.

02

QUANTITY

Order volume can affect the production schedule.

03

CUSTOMIZATION

More complex requirements may require additional development time.

04

PRODUCTION SCHEDULE

The final timeline is confirmed according to the production schedule.

ESTIMATED TIMELINE PROJECT REVIEW
/ GLOBAL ORDERS GLOBAL BUYERS
INTERNATIONAL SHIPPING

DO YOU SHIP
INTERNATIONALLY?

Yes. We support international orders and can arrange shipment for global buyers.

Shipping options, costs and delivery times depend on destination, order volume and shipping method.

GLOBAL BUYERS
PAYMENT

WHAT PAYMENT
METHODS DO YOU
ACCEPT?

Payment methods depend on the order, destination and cooperation terms.

Our team will confirm the available payment options when discussing your project.

PAYMENT TERMS

Confirmed according to project requirements.

GLOBAL / 2026

BUILT FOR GLOBAL BUYERS.

From product development to international delivery, we support your project from concept to production.

CATALOG PRODUCT / WHOLESALE
09
CATALOG
MYSSC B2B COLLECTION
PRODUCT INFORMATION

CAN I REQUEST
A CATALOG?

Yes. If you are interested in our products, collections or wholesale opportunities, you can request a catalog from our team.

01 PRODUCTS
02 COLLECTIONS
03 WHOLESALE
REQUEST A CATALOG

Tell us what you are looking for and our team will help you find the right collection.

NEW PRODUCT DEVELOPMENT PRODUCT DEVELOPMENT
10
DEVELOP
PRODUCT DEVELOPMENT

CAN YOU DEVELOP
A COMPLETELY
NEW PRODUCT?

Yes. We can discuss new product concepts based on your requirements, references or ideas.

Depending on the project, we can support product direction, materials, colors, patterns, dimensions and production development.

01 PRODUCT DIRECTION
02 MATERIALS
03 COLORS
04 PATTERNS
05 DIMENSIONS
06 PRODUCTION
MORE THAN A SUPPLIER PRODUCT DEVELOPMENT PARTNER
START A PRODUCT DISCUSSION