FROM
PRODUCTION
TO DELIVERY.
Clear information for every stage of your order.
PRODUCTION
TAKES
TIME.
Every project is different.
Production timelines vary depending on the product, quantity, customization requirements and production schedule.
For customized orders, the estimated production timeline will be confirmed after the product specifications and sample are approved.
Product type and construction.
Order volume and production scale.
Colors, patterns, logos and specifications.
Current production capacity and timing.
BEFORE
MASS
PRODUCTION.
Review the product
before production begins.
Yes. Samples can be developed and reviewed before mass production.
Sample requirements, costs and timelines depend on the product and customization scope.
Product sample development.
Review the product and specifications.
Approved sample moves to production.
Sample requirements, costs and timelines will be confirmed according to the specific product and project scope.
BUILT FOR
WHOLESALE.
Designed for brands,
retailers and global buyers.
Wholesale orders are produced according to confirmed product specifications, quantities and cooperation terms.
For larger orders, production and shipping arrangements will be discussed with our team before confirmation.
Standard MOQ starts from 500 pieces, depending on the product.
Larger order quantities can be discussed according to your project.
Colors, patterns, logos, sizing and packaging can be discussed.
International shipping arrangements are available for global buyers.
QUALITY
MATTERS.
We take product quality
and order accuracy seriously.
If your order arrives damaged or does not match the confirmed specifications, please contact our team as soon as possible.
We will review the issue together with the relevant order information and determine the appropriate solution.
DOCUMENT
Take clear photos or videos of the damaged or incorrect items.
CONTACT
Send the relevant order information and details to our team.
REVIEW
Our team reviews the issue and confirms the next steps.
RESOLUTION
We discuss the appropriate solution based on the specific situation.
Please keep the original packaging and relevant shipping documentation whenever possible. This can help us review the issue more efficiently.
CLEAR
TERMS.
CONFIDENT
ORDERS.
Every order is handled
according to its product
and project requirements.
Return and order change conditions depend on the product type, order status and customization requirements.
Because wholesale and customized products are produced according to specific requirements, return conditions should be confirmed before production begins.
STANDARD PRODUCTS
Return or order-change options may depend on the product, order status and applicable cooperation terms.
TERMS CONFIRMED PER ORDERCUSTOMIZED PRODUCTS
Customized products are developed according to confirmed specifications and generally cannot be returned simply because of changes in preference.
CONFIRM BEFORE PRODUCTIONConfirm the selected product and specifications.
Confirm colors, patterns, logos, sizing and packaging where applicable.
Review and approve the final specifications before production.
READY
FOR
GLOBAL
DELIVERY.
Shipping internationally
requires clear expectations.
International orders may be subject to customs procedures, import duties, taxes or other charges in the destination country.
These requirements and costs vary depending on the destination, product classification, order value and applicable local regulations.
DESTINATION
Customs requirements and import procedures depend on the destination country and local regulations.
DUTIES & TAXES
Import duties, taxes and related charges may apply depending on the shipment and destination.
CLEARANCE
Buyers may need to provide information or documentation required for local customs clearance.
Before placing an international order, we recommend confirming the applicable customs, import and tax requirements for your market. Our team can discuss shipping arrangements based on your destination and order details.
LET’S MAKE
YOUR ORDER
SIMPLE.
Have questions about shipping, customs, returns or your order?
Tell us about your destination, products and order requirements. Our team will help clarify the next steps.